English
1. Information we collect
- Account details such as name, email, phone number, role, address, and login provider.
- Company details such as business name, NIPT, contact information, fleet data, documents, and employees.
- Booking and operational data such as rental dates, pickup and return details, invoices, notifications, chat messages, and support activity.
- Technical data such as device information, IP address, browser, app version, cookies, and usage logs.
2. How we use data
- To create and manage customer, company, and admin accounts.
- To process booking requests, company approvals, document reminders, invoices, and notifications.
- To provide support, security monitoring, fraud prevention, analytics, and service improvements.
- To comply with legal, tax, accounting, and operational obligations.
3. Sharing data
- Customer booking details may be shared with the rental company involved in the reservation.
- Company listing details may be visible to customers and platform administrators.
- Data may be shared with service providers used for hosting, analytics, email, notifications, payments, and security.
- Data may be disclosed if required by law or to protect the rights, safety, or security of DriveX, users, or companies.
4. Cookies and tracking
- We use cookies and similar technologies for authentication, preferences, analytics, performance, and security.
- You can control cookies through your browser settings, but some platform features may not work correctly without required cookies.
5. Your rights
- You may request access, correction, deletion, or restriction of your personal data where applicable.
- You may request account deletion from the public account deletion page.
- Some records may be retained where needed for legal, financial, security, dispute, or operational reasons.
6. Contact
- For privacy questions, contact info@drivex.al.